Legal Basis
Identity verification on the Atlantic Casino platform for players in Ireland is required under two primary legislative frameworks.
Under the Gambling Regulation Act 2024, a remote gambling licensee must verify the identity and age of a person before opening a gambling account. This is carried out by obtaining documentary evidence confirming the applicant’s name, address, and date of birth, together with photographic identification. The licensee must be satisfied that the documents relate to the applicant and confirm that the person has reached the age of 18.
Under the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010, as amended, gambling service providers are designated persons for the purposes of Irish anti-money laundering law. This imposes obligations on the platform to apply customer due diligence measures, retain copies of identification documents, monitor transactions, and report suspicious activity to the relevant authorities. These obligations are triggered when payments to or from a customer reach or exceed 2,000 euro, or when suspicion arises regardless of transaction value.
When Verification Applies
Verification requirements apply at different stages of account activity for players in Ireland.
At account opening, identity and age verification must be completed before a gambling account can be fully activated. Players are required to submit the necessary documents before deposits, wagering, or withdrawal requests are permitted.
At the 2,000 euro threshold, enhanced customer due diligence applies when cumulative deposits or withdrawals reach or exceed 2,000 euro. At this point, the company may request additional documentation, including evidence of source of funds.
At any point where risk indicators arise, additional verification checks may be conducted regardless of transaction value. This includes situations where submitted documents are unclear, where account details do not match submitted records, or where transaction patterns require review under applicable anti-money laundering obligations.
Required Documents
The following categories of documentation are accepted for identity verification purposes.
Proof of Identity
Accepted documents include:
- Irish passport
- Irish or EU driving licence
- National identity card issued by an EU member state
- Public Services Card bearing a photograph
The document must be valid, clearly legible, and show the applicant’s full name and date of birth.
Proof of Address
Accepted documents include:
- Utility bill
- Bank statement
- Revenue correspondence
- Other official government-issued letter
The document must display the applicant’s full name and address, including Eircode, and must have been issued within the last 90 days. Some document types may be accepted if issued within six months, subject to review.
Payment Method Verification
The company may request confirmation that a payment method is owned by the account holder. This typically involves a screenshot or photograph of a banking application or card showing the last four digits of the card number and the account holder’s name. Sensitive financial data not required for verification purposes should be obscured before submission.
Source of Funds
Where account activity triggers enhanced due diligence under anti-money laundering obligations, documentation evidencing the origin of funds used for gambling may be requested. Acceptable documents include recent payslips, an employment contract, business invoices, or equivalent financial records. This requirement applies in accordance with Irish anti-money laundering law and is not applied arbitrarily.
Submission Process
Players are required to submit verification documents through the dedicated KYC section within their Atlantic Casino account. Documents must not be submitted via live chat or any other informal communication channel. Submissions made outside the official upload process cannot be accepted and will not be treated as valid for compliance purposes.
When submitting photographs or scans of documents, players must ensure that:
- All four corners of the document are visible
- The image is in focus and free from glare
- All relevant text, including name, date of birth, address, and document number, is clearly readable
Documents that do not meet these standards will be returned for resubmission, which may delay account activation or withdrawal processing.
Once documents are submitted, they are reviewed by the platform’s compliance team. The time required for review may vary. Players are notified of the outcome through their registered account or email address.
Account Status During Verification
Until identity verification is completed to the required standard, the company may restrict account functionality. This can include:
- Limitations on withdrawals
- Restrictions on deposit levels
- Suspension of account activity
These restrictions remain in place until all required documentation has been reviewed and approved.
Players are responsible for ensuring that their submitted documents remain current. If a document expires or if personal details change, updated documentation must be submitted promptly. The company reserves the right to request re-verification at any point where previously submitted documents are no longer valid or where compliance obligations require updated records.
Data Handling
Documents submitted for identity verification are processed and retained in accordance with applicable Irish data protection law and the platform’s Privacy Policy. Copies of identification and address documents are retained for the period required under anti-money laundering legislation. Players have the right to request information about how their data is held and processed, subject to applicable legal exemptions.
Player Obligations
By registering an account with Atlantic Casino, players in Ireland accept the obligation to complete identity verification as required under Irish law and these procedures. Failure to provide accurate documentation, submission of falsified or altered documents, or refusal to complete verification when requested will result in account suspension and may be reported to the relevant authorities in accordance with applicable legal obligations.
Players are advised to complete verification at the earliest opportunity following registration to avoid delays in account functionality.
Contact
Questions about the identity verification process or the status of a submitted document should be directed to Atlantic Casino’s support team through the official contact channels listed on the website. Copies of identity documents should not be sent through any channel other than the designated secure upload section of the account.